HOW DO I OPEN THE BATTERY COMPARTMENT?
We had a product issue in 2017 with our WonderFlex and NuFlex lights where the battery cover is difficult to open. We sincerely apologize if you were affected by this issue and we have resolved the issue with all new units coming out of production. In the meantime, here are some instructions for how to open these if you received one of the affected units:
1) Try opening the compartment by pushing outwards with both thumbs on the compartment cover. Try pushing away from you more than you push down.
2) If that doesn't work, try using a dime at the base of the u-shaped cover as shown below:
If these methods do not work, please CONTACT US so we can assist you.